Customer Support Coordinator | CXC Simulations – Professional Racing Simulator & Flight Simulator for home use

LATEST CAREERS

CAREERS


Stefan Johansson

F1 and Sportscar Driver
“The Motion Pro II is about as close to reality as you can get. I was amazed how real it feels. It’s a great tool for professional [...] signature-Stefan Johansson

Purchase

Patrick Long

Porsche Factory Driver
“Easily the best simulator I’ve been on to date. It’s just more realistic. There’s less exaggerated motion, motion [...]

Purchase

Vaughn Gittin, Jr.

Formula Drift Champion
“The CXC Simulators definitely blew my mind! I really enjoy sims as a training tool and these simulators bring the movement that the body [...] signature-Vaughn Gittin, Jr.

Purchase

Oriol Servia

INDYCAR DRIVER
CXC simulators are my favorite simulator that you can have in-house and at a reasonable cost...

Purchase

Christina Nielsen

IMSA GT Champion
I use CXC Simulations for training all the time on the circuits that I race in the IMSA WeatherTech SportsCar Championship and in the European Le Mans Series.

Purchase

Townsend Bell

IndyCar Driver and Former Formula 1 Test Driver
“The Motion Pro II is the most realistic simulator I’ve driven. For me, it’s an invaluable training tool.” Townsend Bell drove in the [...] signature-Townsend Bell

Purchase

Alessandro Balzan

2013 Grand-Am GT Champion
2016 IMSA GT-Daytona Champion
I am still super-impressed with the feeling I had when I was in the CXC Motion Pro II. It had the perfect steering wheel feedback, realistic motion movement, and a very accurate braking system. It's just like being in the car.

Purchase

Justin Wilson

LATE INDYCAR AND FORMULA 1 DRIVER
“The best simulator I’ve ever driven. The way it moves and even picks up track surfaces adds a whole new dimension.

Purchase

Tommy Kendall

SRT Viper Factory Driver
“Seat time is the only thing that will make you a better driver and with testing being curtailed more and more in the interest of cost [...]

Purchase

Alex Gurney

2007 and 2009 Grand-Am Daytona Prototype Champion
“Wow, I’m still shaking from it. It’s a little bit of a workout. I’m pretty impressed.” Alex Gurney is an American [...]

Purchase

Matt Halliday

Porsche Super Cup, GT3, V8 Supercar and Former IndyCar/Champcar Driver
“The Motion Pro II is by far the most accurate and best racing simulator I’ve ever worked with. Using the Motion Pro II is the best [...]

Purchase

Joel Miller

GRAND AM DRIVER
The CXC Simulator is a great tool to stay sharp and learn new circuits because it provides a real race car feel!  The engineers have done a great [...]

Purchase
Customer Support Coordinator
December 20, 2017

CXC Simulations is looking for a motivated, highly organized person to assist in customer support, end user facilitation and aspects of computer related tasks in simulator manufacture. We are a fast growing company with a great opportunity for growth and career advancement. This position requires a self starter looking to take ownership of this position.

We are a fast growing company with a great opportunity for growth and career advancement. This position requires a self starter looking to take ownership of this position.

 

Hours: M-F 8AM-5PM – 24/7 On-Call – Some Travel Required

Location: 5261 W. Imperial Hwy. Unit B, LA, CA 90045

CXC Simulations was founded in early 2007 as a Los Angeles based high-tech engineering firm that has revolutionized the design and manufacture of advanced personal racing and flight simulation equipment. CXC’s highly-specialized devices are not only practical in a professional race team setting, but also for use by motoring clubs, racing schools, specialized retail environments and, of course, in the home. CXC Simulations offers high-end products with concierge level service and support.

We are a small team of young, dedicated individuals that enjoy wearing many hats and make the most exciting sport in the world as both our hobby and our career. Employees enjoy a professional but relaxed atmosphere.

We have a highly competitive, comprehensive benefits package that consists of:

  • 100% Employee Paid Health Benefit w/Dental & Vision Options.
  • Life Insurance Options.
  • 401K Savings Plan.
  • Paid Major Holidays and Highly Flexible Vacation & Personal Days.
  • Company-funded racing team, built and raced by employees. 
  • Special Racing Related Company Programs & Activities. And other cool stuff…

 

Seriously, this is one of the best jobs on the planet…..

This position will work out of our Los Angeles, CA offices.

 

Responsibilities:

  • Support: (Primary)
    • On-Call Technical Support To Customers (Phone & On-Site)
    • Utilize Internet Support Ticket System
    • Sell Update Packages & Perform Associated Update Procedures Via Internet & In Person

Position Requirements:

  • PC expertise needed to perform the duties of this position.
  • Skills Required, Minimum 2 years experience with PC support, including deployment.
  • Minimum 2 years experience with structured general Customer Service.
  • Minimum 2 years experience with PC hardware troubleshooting and repair.
  • Minimum 2 years experience with trouble ticket system (Zendesk, etc.)
  • Domestic & International travel.
  • Ability to follow written and verbal instructions.
  • Adaptable to change in process or required activities.
  • Attention to detail.
  •  Quick learner.
  • Ability to interface with customers one on one and in groups.
  • Professional appearance and behavior, including punctuality.
  • Proficiency in mechanical assembly and disassembly.
  • Work well in a team environment.
  • Highly organized and strong time management skills.
  • Self-starter and team player, able to work independently and collaboratively.
  • Able to work on your feet for long periods of time.
  • Able to lift up to 50 lbs.

 

If this sounds like a perfect fit for you, please fill out the form below, attach your resume and a note telling us why you’re a match for the role.

About CXC

CXC Simulations is a manufacturer of high-end racing simulators for personal and professional use. Our simulators feature the latest technological developments to achieve realistic motion and car control systems.

CXC simulators can be used as a tool for driving instruction as well as flight training and are available for purchase, lease or event rentals. We offer superb customer service and support to make sure you are behind the wheel of your favorite Formula 1, GT or rally car for as much time as possible!”

Copyright © 2019 CXC Simulations - Professional Motion Racing Simulator and Flight Simulator - USA